Free Fire Help Center: Free Fire is one of the mind blowing games which have made its own position in the hearts of many game lovers. It is one of the best royale battle games published by Garena for both Android and iOS. This is the most loved game so far, and also there’s a Free Fire Help Center team that is built for the purpose of resolving issues of gamers. Are you facing any problem to contact FF help center? So here we are presenting you each and every information about the Free Fire helpline number and help center in detail.
Free Fire Help Center (Official) | Garena FF Helpline Number India
What is FF Help Center? Garena Free Fire has kept this help center option that basically solves players’ problems. If any player has faced any issue, he can ask for help to the Free Fire help center and they respond within very short time.
What are the possible issues players frequently face? Many different types of problems arise while players play this game. Some are like; sometimes you want to log in to the game, but there might be some glitch. Sometimes it’s possible that you have purchased diamonds or any other stuff for the game, but you haven’t received that or may be your diamonds are less than what it was earlier. Also, due to technical error, one may not claim their reward as well. In that case they need to refresh the site once.
How to contact Free Fire help center and register a complaint?
Many players are having various problems regarding Garena Free Fire game as many of them are complaining about their issues while trying to log in. Also, some lost their game accounts which were linked with Facebook where they invested their money to buy game stuff like diamonds etc. So these sort of doubts need to be answered with clarification and thus we game enthusiasts need the contact details of Garena Free Fire help center.
How to Submit a Request?
We have updated our Customer Service website with new functions that will help easier track your requests. To be able to submit a request you will need to login to your Free Fire game account first.
Follow the detailed step-by step process mentioned below to reach the FF help center:
1. Firstly visit the official website of Garena Free Fire help center (FF Customer Service website) i.e., zendeskauth.ff.garena.com.
2. If you open Customer Service website in-game, you will be autologin to website. If you use other browser (e.g. Google Chrome), you need to tap on SIGN IN and choose login option. There you have to log in to your Free Fire account through Facebook, Google, Vk, Apple and Twitter etc.
NOTE: Only players linked accounts will be able to submit requests. If you use a guest account we recommend you to link it to one of the available options (link to FB, VK, Google, Huawei, Apple or Twitter).
3. There are a set of FAQs. So you can simply find out the answer to your doubts from the FAQs stated there.
4. If you don’t find any satisfactory answer to your question, then you can tap on the arrow just beside your name on the screen. A list will appear and from there you just simply choose the “submit a request” option from dropdown menu.
5. Choose your game client version (e.g. your region is India):
- India: Free Fire
- India: Free Fire MAX
6. Your Free Fire account UID and in-game Nickname are pre-filled, you cannot change the data in these fields.
7. Choose the type of request from the dropdown list:
NOTE: Our scope of support is limited to the issues listed above. Requests for issues not listed above and/or submitted wrongly will not be entertained.
8. Then, whatever problems you are facing, write it in detail and send to Free Fire customer support team.
9. Free Fire customer service agent will definitely revert back to you and solve your issues as soon as possible.
10. And after submission of your query, you are allowed to check the updates of your query on this same site of Free Fire help center.
If you ever find any difficulty in logging in or filing any complaint then do not worry about it, just sit back and relax. It can happen because of high traffic on the website. So just keep refreshing the site again and again.
Here’s a brief guide on what to select as the type of problem:
1. Payment Issue – if you purchased an item and didn’t receive it, the price of items is showing in the wrong currency/USD, and/or you didn’t receive the Special Airdrop
2. Game Concerns – if you wish to report an Abuse Report, Event Issue or Technical Issue
- Abuse Report (Verbal Abuse) – If you wish to report another player for Verbal Abuse
- Event Issue (missing or unable to claim reward) – If you didn’t receive the reward despite completing the requirement
- Event Issue (unable to access Event Page) – If you encounter a problem with any in-game event
Technical Issue – If you are facing a technical problem
3. Negative Diamonds – if you encounter negative diamond restriction
Before submitting a request for this type of issue you may check this article first: Negative Diamonds and Refunded Transactions
- Hacker Report – if you wish to report a hacker, simply select “Hacker Report” and provide all the details requested in the form, take note that proof of hack is required
NOTE: To avoid delays in your requests, please ensure that you select the correct “Type of Problem” when submitting a request.
Our Ticket form will automatically ask for the required information for our Customer Service Team to assist you. Only requests with ALL the required information will be processed.
How to check my requests and replies from CS?
Tap on your Nickname and choose My Requests from dropdown list.
You will see all your requests here:
You may tap/click on the request and check the reply from CS:
FAQ’s
Players can check their reported uid status here. Enter the account ID that you reported to check if it has been banned. Please note that the ban list started from April 2021 and is updated on a bi-weekly basis.
FF customber Service official website is https://zendeskauth.ff.garena.com. Please login to your Free Fire account to raise complaint or ticket.
FF customber Service official website is https://zendeskauth.ff.garena.com
For players who lost their guest account and would like to restore it, we remind that the game data of the guest account is stored on the device itself and is not stored on our servers. If you lose your device or game data is deleted, there is no way for us to recover it.
Lost Login Account (FB, VK, Gmail and/or Twitter), check here
We adopted a zero-tolerance policy, anyย account found guilty will be permanently suspended and is final.
While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. No appeals will be entertained.
Lost Login Account (FB, VK, Gmail and/or Twitter), check here
FF customber Service official website is https://zendeskauth.ff.garena.com
The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket
You may send us a query here for any issues, and our professional customer service agents will get back to you as soon as possible.
The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket
You can reset your Garena password here.
Should you encounter the following error message “Your password cannot be reset at this time”, please make sure to verify the email associated to your Garena account and try again. This can be done on your account page at account.garena.com. Alternatively, you can bind your mobile phone to your Garena account and then proceed to reset your password.
Sometimes it may take a while for Garena Shells to appear in your account. Please wait for 5 minutes, then log out from all Garena services and log in again.
Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.
The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket
Final Words
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FIRE INDIA
THANKING YOU
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Iam waiting
Hlo Garena, My account was suddenly banned in one case and this is the account I have been playing with for years. I apologize greatly if there has been any kind of hacking on my part. So I request you to recover my account as soon as possible. My ID is your I’d.724620827 Iam waiting for your reply. Thank you
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Subarain302
Hello Garena free fire team support
My account is suspended because by mistake I use FF tool on my account , it’s fast time suspend my free fire account
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I spent lots of money on my account and I promise I never use any third party app and hack in my future.
I am playing with more than 3 years free fire game
Please kindly unband my account
My UID – 1924150016
In game Name -IndSaddam
Level -76
Like -20000+
Country – INDIA
Thank you Garena free fire team support
Please kindly recover my account
My UID -1924150016
My humble request to you
Please unband my account
Thank you Garena free fire team support
Your I’d will unban after 10 August
Hello, Team Garena. My Free Fire ID has been banned 1 Month ago.
I have followed all the terms and conditions of Garena Free Fire. I have used FF tool by mistake in this id ” I given access to my id to anyone, yet my id has been banned, which I am very sad about.
Please kindly recover my account
My free fire I’d – [1612257806]
Please recheck my id as I have not used any kind of hack or illegal act with this id.
My UID= [1612257806]
In game Name- MIR UMAR
Country – INDIA
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Reply
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[Game in name tg tiger99]
[Uid 2799061072]
Hello, Team Garena. My Free Fire ID has been banned 1 Month ago.
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on suspended my u I’d 2363466936
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Hello
TEAM FREE FIRE
I have not done anything wrong and i’m sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id. (1621639265)
my account name.( Nitshbhay )
Thank you so much
Dear garena team
I am a free fire player. I am 13+years old
And have been playing free fire for two
And a half years. But the gameplay i used to
Play with free fire id has now been suspended.
My free fire id was created with a facebook
Account.
But without my permission a hacker hacked my
Facebook id then logged in free fire and used
Hack maybe thatโs why my free fire iโd has been
Suspended
My sincere request to you. Garena team.
Please unsupended my free fire iโd
My free fire id: 5340761570
Game name:แดพแดฌแดณแดฌแดธแดน40
Plese garena team give me one chance.Plese do unsupend my account or iโd.5340761570
Thank you garena teamโค๏ธ
81727
Hello
TEAM FREE FIRE
I have not done anything wrong and i’m sure I have followed your rules of conduct and you have
Suspended my account for not any va please back my account as soon as possible
my charecter id. (1621639265)
my account name.( Nitshbhay )
Thank you so much
Dear garena team
I am a free fire player. I am 18+ year old
And have been playing free fire for two
And a half years. But the gameplay i used to
Play with free fire id has now been suspended.
My free fire id was created with a facebook
Account.
But without my permission a hacker hacked my
Facebook id then logged in free fire and used
Hack maybe thatโs why my free fire iโd has been
Suspended
My sincere request to you. Garena team.
Please unsupended my free fire iโd
My free fire id: 1621639265
Game name: Nitshbhay
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Thank you garena teamโค๏ธ
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Suspand account ko
Un suspand
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Plese garena plese
My id unban please uid 1245489028
Hello,
Garena Team Free Fire
My Old I’d Unban Request
Uid :- 2272680355
Hello Garena free fire team support
My account is suspended because by mistake I use FF tool on my account , itโs fast time suspend my free fire account
So please unsuspend my account
I spent lots of money on my account and I promise I never use any third party app and hack in my future.
I am playing with more than 3 years free fire game
Please kindly unband my account
My UID โ 1094966302
In game Name -IndSaddam
Level -73
Like -20000+
Country โ INDIA
Thank you Garena free fire team support
Hello garena free fire team please unban my ff uid 3521552407
Hello Garena free fire team support
My account is suspended because
by mistake I use on my
account, it’s fast time suspend my
free fire account
So please unsuspend my account
I spent lots of money on my account
and I promise I never use any third
party app and hack in my future.
l am playing with more than 1 years
free fire game
Please kindly unband my account
My UID – 2529957714
In game Name -เคฆเฅเคธเฅ เคเฅเคฐเคพ
Country – INDIA
Thank you Garena free fire team
support
Hello Team Free Fire India, I have not done anything wrong in my account. Even if you check my ID. Please recover my ID. My ID has been closed. I didn’t do any mistake. I am ready to give complete evidence. please check my id and return thank you
โโโโโโโโโ-
MADE A MISTAKE:-
Hello Team Free Fire India, there is a request from you. My ID has been suspended. I had made a small mistake. Please recover my ID. I will not make any mistake in future. If you do then suspend my ID permanently, please give me one more chance, thank you.
UID 541785112
Nickname ilove you