Free Fire Help Center 2024 (OFFICIAL) | Garena FF Helpline Number India

Free Fire Help Center: Free Fire is one of the mind blowing games which have made its own position in the hearts of many game lovers. It is one of the best royale battle games published by Garena for both Android and iOS. This is the most loved game so far, and also there’s a Free Fire Help Center team that is built for the purpose of resolving issues of gamers. Are you facing any problem to contact FF help center? So here we are presenting you each and every information about the Free Fire helpline number and help center in detail.

Free Fire Help Center (Official) | Garena FF Helpline Number India

What is FF Help Center? Garena Free Fire has kept this help center option that basically solves players’ problems. If any player has faced any issue, he can ask for help to the Free Fire help center and they respond within very short time.

What are the possible issues players frequently face? Many different types of problems arise while players play this game. Some are like; sometimes you want to log in to the game, but there might be some glitch. Sometimes it’s possible that you have purchased diamonds or any other stuff for the game, but you haven’t received that or may be your diamonds are less than what it was earlier. Also, due to technical error, one may not claim their reward as well. In that case they need to refresh the site once.

How to contact Free Fire help center and register a complaint?

Many players are having various problems regarding Garena Free Fire game as many of them are complaining about their issues while trying to log in. Also, some lost their game accounts which were linked with Facebook where they invested their money to buy game stuff like diamonds etc. So these sort of doubts need to be answered with clarification and thus we game enthusiasts need the contact details of Garena Free Fire help center.

How to Submit a Request?

We have updated our Customer Service website with new functions that will help easier track your requests. To be able to submit a request you will need to login to your Free Fire game account first.

Follow the detailed step-by step process mentioned below to reach the FF help center:

1. Firstly visit the official website of Garena Free Fire help center (FF Customer Service website) i.e., zendeskauth.ff.garena.com.

2. If you open Customer Service website in-game, you will be autologin to website. If you use other browser (e.g. Google Chrome), you need to tap on SIGN IN and choose login option. There you have to log in to your Free Fire account through Facebook, Google, Vk, Apple and Twitter etc.

NOTE: Only players linked accounts will be able to submit requests. If you use a guest account we recommend you to link it to one of the available options (link to FB, VK, Google, Huawei, Apple or Twitter).

3. There are a set of FAQs. So you can simply find out the answer to your doubts from the FAQs stated there.

4. If you don’t find any satisfactory answer to your question, then you can tap on the arrow just beside your name on the screen. A list will appear and from there you just simply choose the “submit a request” option from dropdown menu.

5. Choose your game client version (e.g. your region is India):

6. Your Free Fire account UID and in-game Nickname are pre-filled, you cannot change the data in these fields.

7. Choose the type of request from the dropdown list:

NOTE: Our scope of support is limited to the issues listed above. Requests for issues not listed above and/or submitted wrongly will not be entertained.

8. Then, whatever problems you are facing, write it in detail and send to Free Fire customer support team.

9. Free Fire customer service agent will definitely revert back to you and solve your issues as soon as possible.

10. And after submission of your query, you are allowed to check the updates of your query on this same site of Free Fire help center.

If you ever find any difficulty in logging in or filing any complaint then do not worry about it, just sit back and relax. It can happen because of high traffic on the website. So just keep refreshing the site again and again.

Here’s a brief guide on what to select as the type of problem:

1. Payment Issue – if you purchased an item and didn’t receive it, the price of items is showing in the wrong currency/USD, and/or you didn’t receive the Special Airdrop

2. Game Concerns – if you wish to report an Abuse Report, Event Issue or Technical Issue

  • Abuse Report (Verbal Abuse) – If you wish to report another player for Verbal Abuse
  • Event Issue (missing or unable to claim reward) – If you didn’t receive the reward despite completing the requirement
  • Event Issue (unable to access Event Page) – If you encounter a problem with any in-game event
    Technical Issue – If you are facing a technical problem

3. Negative Diamonds – if you encounter negative diamond restriction

Before submitting a request for this type of issue you may check this article first: Negative Diamonds and Refunded Transactions

  1. Hacker Report – if you wish to report a hacker, simply select “Hacker Report” and provide all the details requested in the form, take note that proof of hack is required

NOTE: To avoid delays in your requests, please ensure that you select the correct “Type of Problem” when submitting a request.

Our Ticket form will automatically ask for the required information for our Customer Service Team to assist you. Only requests with ALL the required information will be processed.

How to check my requests and replies from CS?

Tap on your Nickname and choose My Requests from dropdown list.

You will see all your requests here: 

You may tap/click on the request and check the reply from CS:

FAQ’s

How to Check Free Fire Reported Account or uid Status?

Players can check their reported uid status here. Enter the account ID that you reported to check if it has been banned. Please note that the ban list started from April 2021 and is updated on a bi-weekly basis.

Free Fire Help Center zendesk

FF customber Service official website is https://zendeskauth.ff.garena.com. Please login to your Free Fire account to raise complaint or ticket.

Free Fire help center change server

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center lost guest account

For players who lost their guest account and would like to restore it, we remind that the game data of the guest account is stored on the device itself and is not stored on our servers. If you lose your device or game data is deleted, there is no way for us to recover it.

Free Fire help center lost fb account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Free Fire help center id ban

We adopted a zero-tolerance policy, any account found guilty will be permanently suspended and is final.
While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. No appeals will be entertained.

Free Fire help center lost account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Garena free fire help center home page

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center gmail

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Free Fire help center submit request

You may send us a query here for any issues, and our professional customer service agents will get back to you as soon as possible.

Free Fire help center whatsapp number

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

I can’t log into Garena. What shall I do?

You can reset your Garena password here.
Should you encounter the following error message “Your password cannot be reset at this time”, please make sure to verify the email associated to your Garena account and try again. This can be done on your account page at account.garena.com. Alternatively, you can bind your mobile phone to your Garena account and then proceed to reset your password.

I encountered problems when topping up Garena Shells. What shall I do?

Sometimes it may take a while for Garena Shells to appear in your account. Please wait for 5 minutes, then log out from all Garena services and log in again.

I used Garena Shells to buy items, the Shells are deducted but items did not appear in my account. What shall I do?

Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.

FF Helpline Number India

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Final Words

For these kinds of informative articles follow us often and save our website for future updates. Here on this site you will get response to all your queries through new content on this site.

425 thoughts on “Free Fire Help Center 2024 (OFFICIAL) | Garena FF Helpline Number India”

      • My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I’m A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.
        Thank You

        Player Name: DEBASHIS

        UID:521655430

        Reply
        • My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot Rate I’m A Normal Player, Please Check Once My Account. This Is My Humble Request to Free Fire Team To Unsuspend My Account.
          Thank You

          Player Name: DEBASHIS

          UID:521655430

          Reply
    • Dear Garenafree fire, .
      please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
      “”I LOVE FREE FIRE GIVE ME A CHANCE””
      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
      PLEASE UNSUSPEND MY ACCOUNT
      Uid:[1902013639]
      In game name: PS♥️RAJ❶❹❸
      Level:65
      Email [shamimpathan521@gmail.com]
      I’m waiting 😭
      Thank you…🙏🙏🙏

      Reply
    • 725822037month ago
      🥺 Hello dear greana
      My free fire I’d drak head shot hack pleace give me my id so will no us hack ek bar id unban kar do fir kabhi hack nhi karonga 🥺🥺🥺🥺🥺🥺🥺🥺🥺
      Thankas you so much

      Reply
  1. मेरी फेसबुक आईडी बंद हो चुकी है फ्री फायर नहीं चल रही है कृपया करके जमीन में कंफर्म कर दे

    Reply
  2. TEAM FREE FIRE INDIA

    My ID Was Suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

    Player Name: ᴍᴀʜʙᴜʙㅤꜰꜰ

    ID:- 4352373096

    Reply
  3. Dear garena team. . I am free fire player . I am 23+ years old . And I’ve been playing free fire for two and a helf years. But the gameplay I used to play with fre e fire I’d has now been suspended. My free fire I’d was created with a Facebook account. But without my permission a Hacker necked my facebook id then logged in free fire and used head shot heck . Maybe that’s why my free fire I’d has been suspended. .. my sincere request to you. Garena team. If I am taking from a diamond from you then I will give you a return back , so please give me a one chance. Please understand my free fire I’d . My free fire I’d- 399407433 Game name -꧁•Ꮢค☐Ꭵຮᴛα☐ʀ࿐ … Thenkq garena team ❤️🌹

    Reply
  4. Hii garena I am very sad my ff id was suspended when.I was playing the game.I haven’t don’t anything wrong and i am sure and that.I have followed your rules of conduct,and I don’t know why my I’d saspend.
    I am sure that by mistake you have banaden my account.for no valid reason, this is my humble request to garena team to in saspend my account please please.
    ID ,2288476075.
    Pleyar name-suhana x
    I am so sorry please bake my I’d.

    Reply
  5. 😰😰😰😰😰😰😰😰😰😰😰😰😰plz garena my account was sunlspent , my id number 2843147563……….I am waiting for unban 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺

    Reply
  6. TEAM FREE FIRE

    I have not done anything wrong and i’m sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

    my charecter id. (775398572)
    my account name.( ArmanAh)
    Lik .1690 . Lv. 61
    Account C/D. 4/8/2018

    Account S/D. 17/6/2022

    Reply
  7. Team free fire
    I have not done anything wrong and I.m suer have followed your rules of conduct and you have
    Suspended my account for not any valid
    Reason please back my account as son as possible
    My character id .(1817670595)
    My account nem(『MIR』᭄R⁴⁷࿐
    Thank you so much,

    Reply
  8. DEAR GARENA,
    i have not done anything wrong in my account, i am sure that i followed your rules and regulations. If there are any type of hack you can suspend it but you have suspended my account for not any vaild reason. So i request to garena free fire to return my free fire account as soon as possible plz.
    IN GAME UID- 2144409041
    MY IN GAME NAME- SK VASU BOSS ( IN DESIGNER FORM )
    THANK YOU.

    Reply
  9. Hlo garena,

    My account was suddenly banned in one case and this is the account I have been playing with for years. I apologize greatly if there has been any kind of hacking on my part. So I request you to recover my account as soon as possible. My ID 2300461603 is. iam waiting for your reply. Thank you.

    Reply
  10. Hello
    dear garena team.

    My free fire id ban i only use for script. Which only use fraud fun I don’t know because.

    This my free fire band I request you my id be unbanned and in future I will not do any such mistake😔😔😔😔😔😔😔😔😔😔

    I am waiting 😔😔😔😔

    Reply
  11. Hi dear garena team
    My free fire id has been suspended please help me to solve this problem I don’t use any third party app or hack please help me

    MY FREE FIRE ID – [435234938]
    ID LEVEL – 67
    ID NAME – ƬᎻᎬ▪️ⱮεωᎢꪝᎧ࿐
    GMAIL – vsbana3@gmail.com

    PLEASE GARENA I DID NOT USE ANY HACK BUT MY ACCOUNT HAS BEEN SUSPENDED WITHOUT ANY REASON. AND ALSO I HAVE DONE SO MANY DIAMONDS TOP UP IN MY ACCOUNT

    [435234938]——-THANK YOU[garena team]—

    Reply
  12. Hello Dear garena team my free fire I,d Ban I only used hack application is only used for fun I Didn’t know Because of this my free fire I,d Ban I request
    You my I ,d de unbanned and in future I will not do any sucn mistake I am 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 waiting.sorry😭😭😭😭

    Reply
  13. Dear Garenafree fire, .₹(8.000/
    please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANCE””
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
    PLEASE UNSUSPEND MY ACCOUNT
    Uid:[2112673775
    In game name: Mr babu
    Level:58
    Email [ babumolla82114@gmail.com
    I’m waiting 😭
    Thank you…🙏🙏🙏

    Reply
  14. Hello Dear garena team my free fire
    2112631775 I,d Ban I only used hack mt manager is only used for fun I Didn’t know Because of this my free fire I,d Ban I request
    You my I ,d de unbanned and in future I will not do any sucn mistake I am 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 waiting I am so sorry

    Reply
  15. Dear Garenafree fire, .
    please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANCE””
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
    PLEASE UNSUSPEND MY ACCOUNT
    Uid:[4013410997]
    In game name: Bikash g
    Level:65
    Email [bikasha143malik@gmail.com
    I’m waiting 😭
    Thank you…🙏🙏🙏

    Reply

    Reply
  16. Hi garena freefire i am from india,
    I am play freefire more than 2 year’s, and my game level is 68 and 10560+ likes, so i am talk to suspend my freefire account on 3rd June on evening.. But i am don’t use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don’t know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don’t use any third party app and hack.

    Game I’d = 110679643

    Thank you.

    Reply
  17. Please please please help🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭 I am very very sorry garena, my free fire id unsuspend please.
    HELLO

    Grandpa, please open my free fire ID I won’t make any more mistakes, ..
    Grandpa, I miss my free fire ID a lot.
    My free fire id all top up-30, 000
    My id 934080431all top up video my add file send me. Please my request my free fire id unban.
    Give me a chance ..
    My free fire ID :-934080431 Grandpa, my request my id (unsuspend) .

    My free fire suspended id nambar-(934080431),
    My free fire suspended id neme- (5★DAD❤️MASTER,)
    My free fire suspended id level-(66+) ,
    My free fire account india server,

    Thanks you garena all team ………………………….🙂🙂🙂🙂🙂

    Reply
  18. Hi Garena free fire team.
    I am no hack and I am not used hack in my free fire acount. I am 100% reall player plice my free fire acount unsuspend. Plice ,my dream I won’t a big free fire Youtuber plice unsuspend my free fire acount.
    If you unsuspend my free fire acount I will be grateful to you.
    UID 1755486181

    Reply
  19. Hello

    Team garena free fire

    My id suspended and one application I sorry I mistake me and I mistake in my future plese back my id plese back my id plese I request me plese back my id plese back my id plese

    My uid 1503493383 plese help me plese

    Reply
  20. Dear Garenafree fire, .
    please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANCE””
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
    PLEASE UNSUSPEND MY ACCOUNT
    uid1796905175
    name,★『ɪᎮᏞ』Ꮩɪꜱʜᴡᴀ
    i am wating
    thanku so much 😭😭

    Reply

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