Free Fire Help Center: Free Fire is one of the mind blowing games which have made its own position in the hearts of many game lovers. It is one of the best royale battle games published by Garena for both Android and iOS. This is the most loved game so far, and also there’s a Free Fire Help Center team that is built for the purpose of resolving issues of gamers. Are you facing any problem to contact FF help center? So here we are presenting you each and every information about the Free Fire helpline number and help center in detail.
Free Fire Help Center (Official) | Garena FF Helpline Number India
What is FF Help Center? Garena Free Fire has kept this help center option that basically solves players’ problems. If any player has faced any issue, he can ask for help to the Free Fire help center and they respond within very short time.

What are the possible issues players frequently face? Many different types of problems arise while players play this game. Some are like; sometimes you want to log in to the game, but there might be some glitch. Sometimes it’s possible that you have purchased diamonds or any other stuff for the game, but you haven’t received that or may be your diamonds are less than what it was earlier. Also, due to technical error, one may not claim their reward as well. In that case they need to refresh the site once.
How to contact Free Fire help center and register a complaint?
Many players are having various problems regarding Garena Free Fire game as many of them are complaining about their issues while trying to log in. Also, some lost their game accounts which were linked with Facebook where they invested their money to buy game stuff like diamonds etc. So these sort of doubts need to be answered with clarification and thus we game enthusiasts need the contact details of Garena Free Fire help center.
How to Submit a Request?
We have updated our Customer Service website with new functions that will help easier track your requests. To be able to submit a request you will need to login to your Free Fire game account first.
Follow the detailed step-by step process mentioned below to reach the FF help center:
1. Firstly visit the official website of Garena Free Fire help center (FF Customer Service website) i.e., zendeskauth.ff.garena.com.
2. If you open Customer Service website in-game, you will be autologin to website. If you use other browser (e.g. Google Chrome), you need to tap on SIGN IN and choose login option. There you have to log in to your Free Fire account through Facebook, Google, Vk, Apple and Twitter etc.

NOTE: Only players linked accounts will be able to submit requests. If you use a guest account we recommend you to link it to one of the available options (link to FB, VK, Google, Huawei, Apple or Twitter).
3. There are a set of FAQs. So you can simply find out the answer to your doubts from the FAQs stated there.
4. If you don’t find any satisfactory answer to your question, then you can tap on the arrow just beside your name on the screen. A list will appear and from there you just simply choose the “submit a request” option from dropdown menu.

5. Choose your game client version (e.g. your region is India):
- India: Free Fire
- India: Free Fire MAX

6. Your Free Fire account UID and in-game Nickname are pre-filled, you cannot change the data in these fields.
7. Choose the type of request from the dropdown list:

NOTE: Our scope of support is limited to the issues listed above. Requests for issues not listed above and/or submitted wrongly will not be entertained.
8. Then, whatever problems you are facing, write it in detail and send to Free Fire customer support team.

9. Free Fire customer service agent will definitely revert back to you and solve your issues as soon as possible.
10. And after submission of your query, you are allowed to check the updates of your query on this same site of Free Fire help center.
If you ever find any difficulty in logging in or filing any complaint then do not worry about it, just sit back and relax. It can happen because of high traffic on the website. So just keep refreshing the site again and again.
Here’s a brief guide on what to select as the type of problem:
1. Payment Issue – if you purchased an item and didn’t receive it, the price of items is showing in the wrong currency/USD, and/or you didn’t receive the Special Airdrop

2. Game Concerns – if you wish to report an Abuse Report, Event Issue or Technical Issue
- Abuse Report (Verbal Abuse) – If you wish to report another player for Verbal Abuse
- Event Issue (missing or unable to claim reward) – If you didn’t receive the reward despite completing the requirement
- Event Issue (unable to access Event Page) – If you encounter a problem with any in-game event
Technical Issue – If you are facing a technical problem

3. Negative Diamonds – if you encounter negative diamond restriction
Before submitting a request for this type of issue you may check this article first: Negative Diamonds and Refunded Transactions

- Hacker Report – if you wish to report a hacker, simply select “Hacker Report” and provide all the details requested in the form, take note that proof of hack is required

NOTE: To avoid delays in your requests, please ensure that you select the correct “Type of Problem” when submitting a request.
Our Ticket form will automatically ask for the required information for our Customer Service Team to assist you. Only requests with ALL the required information will be processed.
How to check my requests and replies from CS?
Tap on your Nickname and choose My Requests from dropdown list.

You will see all your requests here:

You may tap/click on the request and check the reply from CS:

FAQ’s
Players can check their reported uid status here. Enter the account ID that you reported to check if it has been banned. Please note that the ban list started from April 2021 and is updated on a bi-weekly basis.
FF customber Service official website is https://zendeskauth.ff.garena.com. Please login to your Free Fire account to raise complaint or ticket.
FF customber Service official website is https://zendeskauth.ff.garena.com
For players who lost their guest account and would like to restore it, we remind that the game data of the guest account is stored on the device itself and is not stored on our servers. If you lose your device or game data is deleted, there is no way for us to recover it.
Lost Login Account (FB, VK, Gmail and/or Twitter), check here
We adopted a zero-tolerance policy, any account found guilty will be permanently suspended and is final.
While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. No appeals will be entertained.
Lost Login Account (FB, VK, Gmail and/or Twitter), check here
FF customber Service official website is https://zendeskauth.ff.garena.com
The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket
You may send us a query here for any issues, and our professional customer service agents will get back to you as soon as possible.
The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket
You can reset your Garena password here.
Should you encounter the following error message “Your password cannot be reset at this time”, please make sure to verify the email associated to your Garena account and try again. This can be done on your account page at account.garena.com. Alternatively, you can bind your mobile phone to your Garena account and then proceed to reset your password.
Sometimes it may take a while for Garena Shells to appear in your account. Please wait for 5 minutes, then log out from all Garena services and log in again.
Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.
The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket
Final Words
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Hello
Dear gerena team
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Dear TEAM Garena free fire please back my account ..1036053320 Name Gw Rahul ff…..I 69REALLY LOVE THE GAMEPLAY AND FREE FIRE AND MY ACCOUNT PLEASE HELP ME PLEASE UNSUSPEND MY ACCOUNT MY REQUEST ALL GARENA TEAM.PLEASE MY REQUEST ACCEPTED GARENA TEAM..BACK MY ID 🙏🙏🙏🙏
ek banda ka id band kara na hi 1268874818
Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
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Hello
Dear gerena team
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Hello
Dear gerena team
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Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
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Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
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😭😭😭😭sorry
Hello,
TEAM GARENA FREE FIRE INDIA,
My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don’t know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To UnbanMy Account. And give a last chance, I will not do such kind of mistake in future 😭😭😭😭😭😭😭😭😭😭
Player Name:- aystar
ID:- 1692319830
Dear Garenafree fire, .
please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏
Dear sir,
please unban my I’d I use headshot hack one time just for fun please unban my fre fire account I’d([2097181603]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:2097181603
In game name: Farman gamer
Level:70
Free fire max official Ben may I’d 2547838772. Please gerena
Please unban my id of free fire
I don’t do Anything in my id
My uid. 2185529219
Dear garena please meri ID lauta dijiye Maine kuchh Nahin Kiya hai screen tool ka use kiya tha aur kuchh nahin kiya hai please MI help please me help
Dear garena please return my account please 🥺🥺🥺🥺
I dont use hack or something
My uid 1245919799
Please please 🥺🥺🥺🥺🥺
Did not ignore my comment
Garena free fire Max I’d banad. I’d 1543298609 ID anban kar do please 🥺🥺🥺🥺🥺🥺
ID unadn Request
TEAM GARENA FREE FIRE INDIA
My ID Was Banned When l Was Playing The l
Game l Haven t Done Anything Wrong And l
Am sure That Hoye Followed Your rules Of
Conduct And l Don’t know why my Account
Has Been Bannced And Am sure That By
Mistake You Have Banned my Accounte For
No Valid Reason Ths s my Humble
Requests to Garina Toam To Unban my
Account
Player Name’ SR BANIL.DA
ID:2043285634
Please Garena Free Fire help me my Account Un Ban please
TEAM GARENA FREE FIRE INDIA,
My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don’t know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To UnbanMy Account. And give a last chance, I will not do such kind of mistake in future 😭😭😭😭😭😭😭😭😭😭
I’d No -2043285634
I’d level 64
Game Name-SR.BANIL DA
Dear garena please return my account please 🥺🥺🥺🥺
I dont use hack or something
My uid 1890077425
Please please 🥺🥺🥺🥺🥺
Did not ignore my comment
Reply
Hello Garena,
Hello Sir, my name is GOKUL. I’m using free fire have been last 2 YEARS, my account has been suspended.
4 days ago I’m playing a cs rank match… in that match I’m killed by a hacker(speed hacker).
But I can’t control my angry… I’m tried to download a config file… at last its working… I got a config file…I’m using training ground in 1 match… I knew it is illegal… then I’m uninstall the config… and download original from google play store… next day I’m opening free fire but it’s not responding. It will show my account is suspended.
Please help me GARENA, I love Free Fire so much… I can’t live without GARENA FREE FIRE, Please give me my account I’m never misuse the chance… trust me… my account nickname is, MR✓GOKUL✪ my user ID is:[[protected])
Please give me my last chance… I Love Free Fire…
Please give me a last chance sir,
Nickname
RDX Gamer
user ID([protected])
Please sir, extremely sorry, Iam don’t use config please, please give my I’d sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�…⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺
Galti se hak chalu kar diya mera bhai ne okk
To id nahi unsuspand karoge
My uid.1860750782
My Free Fire I’d Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I will not do any such mistake
My free fire id – 1064353889
Thank you
Hello
Dear gerena team
May freefrie ID Ben I Only long head NS tools file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
My ID 2186067655.. sir please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥
My Id Was Suspended.I Dont konow .I Gmail Account Password Is A Hack .My account Return .
Dear free fire account has been suspended
Hi Gareena sorry
Please my free fire account then ho gaya hai please usko unbend kar dijiye Kareena please maine koi hack Jaisi application use nahin ki thi fir bhi meri taraf se sorry meri ID unbend karva dijiye please my user ID 2845820179 free fire account unban please Gareena please please
Thank you
My account has been ban because there u got some abnorrmal activities but i don’t use any kind of things which garena not allow but by mistake may be this haapen I am sorry please unban my account I will promis u.i will not do anymore which thing that garena not allow for us to do. Please unban my UID.1392588968 MY GAME NAME ᴬᴸᶜ〆FAHEEM please unban🙏🙏
My account has been ban because there u got some abnorrmal activities but i don’t use any kind of things which garena not allow but by mistake may be this haapen I am sorry please unban my account I will promis u.i will not do anymore which thing that garena not allow for us to do. Please unban my UID.1262007579 MY GAME NAME ᴬᴸᶜ〆FAHEEM please unban🙏🙏
Heelo Dear garena taem, My Free Fire I’d Ben ! Only Used Hack Application Which Is Only Used For Fun 1 Didh’t Know Because Of This My Free Fire I’d Ben ! Request You My I’d be unbannad and in future I will not do any such mistake😭😭😭😭😭😟😟😢 I am waiting Account. Player Name :- ᴮᵒˢˢ〆Mᴀɴᴏᴊツ࿐ Player ID:1020859192
Hello,
TEAM GARENA FREE FIRE INDIA,
My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don’t know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To UnbanMy Account. And give a last chance, I will not do such kind of mistake in future 😭😭😭😭😭😭😭😭😭😭
Player Name:- aystar
I’d:- 1158931884
Hello garena free fire
My facebook is identy
Place help Facebook to google
My uid is 2540951800
My free fire name is MeHdi.ArShU
My number is 9906810043
My google email is aliajju137@gmail.com
Plece help
Hello
Dear Garena team
My free fire I’d ban i only used skin tool application which is only for fun i dont know because of this my free fire I’d ban. I request your good self please unban my I’d. I promise i will not do such mistakes in future 😭😭😭😭😭
Please unban my I’d please 😞😞😞😞😞
I am waiting 😪
please unban my I’d I use config file hack one time just for fun please unban my fre fire account my I’d once unbanned my free fire account in future I never used any hack I spend almost its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid 847030005
In game name: 🌺VIP2BGAMER1
Level:71
😭😭😭😭😭😭😭😭
Heelo Dear garena taem, My Free Fire I’d Ben ! Only Used Hack Application Which Is Only Used For Fun 1 Didh’t Know Because Of This My Free Fire I’d Ben ! Request You My I’d be unbannad and in future I will not do any such mistake😭😭😭😭😭😟😟😢 I am waiting Account. Player Name : Mr jehen player uid 2453889940 level 57 like 3626
Dear isr, my free fire account has been suspend due to abnormal activity dit l did not do any illegal or adnormal activity that could cause my account to de banned so please open my free fire account as soon sa possible nex time will take proper care fo the account and be careful thanks mera bhai ff tools hak use kiya tha date2/2022/ id2232484973
Help me garena my id un ban kari 299475545
OP_PRAKASH√⁹
September 5, 2022 at 10:36 am
Hello
Dear gerena team
May freefrie ID Ben I Only long head NS tools file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
My ID . 1206654995 please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥
Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
My ID 1918505977.. sir please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥
hello sir gerina free fire plese unban my I’d use config auto headshoot hack one time just for fun please unban my free fire account I’d 4239337778 once unban my free fire account in future never used any hack spend almost 500 inr its my old I’d iam also belong to a poor family please please unban my free fire account please please 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 I hope you unban my free fire accunt I love free fire give me a chance give me a chance promise never used any third party application and file please unsuspend my account 😭😭😭😭😭😭😭
account has been suspend due to abnormal activity dit l did not do any illegal or adnormal activity that could cause my account to de banned so please open my free fire account as soon sa possible nex time will take proper care fo the account and be careful please sir unsuspended my account my id=746080094
Dear sir my account is abnormal activities suspended please unsuspended my account please help sir my id=746080094😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭please help
Hello,
TEAM FREE FIRE INDIA
my id was suspended when I was playing The game I Haven’t Done Anything wrong and Am sure That I Have Followed your Rules of conduct, And I Am sure That By mistake you Have suspended my Account for No valid Reason you can check my KD headshot rate I m a normal player please check once my Account This is my Humble request to free fire team to Unban my Account…🙏🙏
PLAYER Name .★ṖṠẎḈṠṎ.ḊḀḊ★
ID.628027383
Thank you…
Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
My ID 1918505977.. sir please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥
Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😞😞😞😞😞sir please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥
My id name ᎪᏞᎾᏦ.V.7
My uid 2142640968 .My id level 60
Dear hello galena free fire mi I’d suspended only mistek Plg sunspended my ID 828430285 RDXmafia 01 pls garena I am waiting garena
Unbending pls garena my ID rdx MAFIA 828430285
Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
My ID 2487755711
My ID Nam SK 》SAMEER《
I am waiting
Pisces gerena team gvu mi vncas anben
🙏
Pisces gerena team gvu mi 1 cas unbanned and
I am waiting Pisces gerena team
Hii,
Garena team–
My Free Fire I’d Ben Only Used glitch file Which Is Only Used For
Fun I Didn’t Know Because Of This My Free Fire I’d Ban! 😫😫😫
😫😫😫😫😫😫😫😫😫Request You My l’d be unben I am really very very sorry
My level 60
My uid 2142640968
My Game name ᎪᏞᎾᏦ.V.7
Please remove my negative diamond respect sir I am middle class family please sir 😢😢😭😢
Thar are grina Tim supot. Account an baiñ krdo plise grina hane Ñs tool pro AAP’s uj Kiya tha or Ns tool love Kiya hack uj plise Grina Tim Jada English nhi aata hoo hme Free fire name. AM >wjite 444 hiii Uid. 4395165716 Plise Grina Tim supót 😭😭😭🙏🙏🙏🙏😭😭. Uker name. ➡️AM>WHITE444. Uid➡️4395165716
hello crane walon please meri ID India se kar do Mera drop India ka nahin a Raha aur id se a Raha hai rupiece mein nahin a Raha please mere ID ko theek kar do please India se mera drop nahin a Raha dusre country se a raha hai meri ID ka naam hai (goodboy3826V)🥺🥺🥺😭😭😭😭🥺🥺🥺🥺🥺🥺🥺🥺💔💔💔💔💔💔💔💔💔💔💔💔🤝🤝
Garena free fire Max I’d banad. I’d 1543298609 ID anban kar do please 🥺🥺🥺🥺🥺🥺
Hello,
Team Free Fire India,
With due respect and humble submission I would like to inform you that , My Id was
Suspended When I was playing The Game, I Haven’t Done anything Wrong and I am Sure
that I have followed your Rules of conduct, And I am also Sure that By Mistake you have
suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team
to Unban My Account.
Player Name :-TG•™®°✓✓¶
I’d Number :804321532
1228509163
Garena free fire Max I’d banad. I’d 1 1228509163ID anban kar do please 🥺🥺🥺🥺🥺🥺
Hello
Dear gerena team
May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
My ID1698076425 sir please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥
Hello
Dear Free Fire Company
Please you give me one chance.I never in future done this type of mistake.Please i request to you please unban my id.
My id Name- RG Shubham FF
My id No- 2260973354
hi dear garena team
my free fire id has been suspended please help me to solve this problem I don’t use any third party app or hack please help me
MY FREE FIRE ID-(2787194915)
ID LEVEL-(57)
ID NAME-(꧁♥Ɓ☯Ꞩ$╦╤─) mb994755]@gamil.com
PLEASE GARENA I DID NOT USE ANY HACK BUT MY ACCOUNT HAS BEEN SUSPENDED WITHOUT ANY REASON.
AND ALSO I HAVE DONE SO MANY DIAMONDS TOP UP IN MY ACCOUNT
THANK YOU
Hi company
Bhai meri match-making nahi ho ra hai please help me
Hello,
TEAM GARENA FREE FIRE INDIA,
My ID Was Banned When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don’t know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To UnbanMy Account. And give a last chance, I will not do such kind of mistake in future 😭😭😭😭😭😭😭😭😭😭