Free Fire Help Center (Official) | Garena FF Helpline Number India

Free Fire Help Center: Free Fire is one of the mind blowing games which have made its own position in the hearts of many game lovers. It is one of the best royale battle games published by Garena for both Android and iOS. This is the most loved game so far, and also there’s a Free Fire Help Center team that is built for the purpose of resolving issues of gamers. Are you facing any problem to contact FF help center? So here we are presenting you each and every information about the Free Fire helpline number and help center in detail.

Free Fire Help Center (Official) | Garena FF Helpline Number India

What is FF Help Center? Garena Free Fire has kept this help center option that basically solves players’ problems. If any player has faced any issue, he can ask for help to the Free Fire help center and they respond within very short time.

What are the possible issues players frequently face? Many different types of problems arise while players play this game. Some are like; sometimes you want to log in to the game, but there might be some glitch. Sometimes it’s possible that you have purchased diamonds or any other stuff for the game, but you haven’t received that or may be your diamonds are less than what it was earlier. Also, due to technical error, one may not claim their reward as well. In that case they need to refresh the site once.

How to contact Free Fire help center and register a complaint?

Many players are having various problems regarding Garena Free Fire game as many of them are complaining about their issues while trying to log in. Also, some lost their game accounts which were linked with Facebook where they invested their money to buy game stuff like diamonds etc. So these sort of doubts need to be answered with clarification and thus we game enthusiasts need the contact details of Garena Free Fire help center.

How to Submit a Request?

We have updated our Customer Service website with new functions that will help easier track your requests. To be able to submit a request you will need to login to your Free Fire game account first.

Follow the detailed step-by step process mentioned below to reach the FF help center:

1. Firstly visit the official website of Garena Free Fire help center (FF Customer Service website) i.e., zendeskauth.ff.garena.com.

2. If you open Customer Service website in-game, you will be autologin to website. If you use other browser (e.g. Google Chrome), you need to tap on SIGN IN and choose login option. There you have to log in to your Free Fire account through Facebook, Google, Vk, Apple and Twitter etc.

NOTE: Only players linked accounts will be able to submit requests. If you use a guest account we recommend you to link it to one of the available options (link to FB, VK, Google, Huawei, Apple or Twitter).

3. There are a set of FAQs. So you can simply find out the answer to your doubts from the FAQs stated there.

4. If you don’t find any satisfactory answer to your question, then you can tap on the arrow just beside your name on the screen. A list will appear and from there you just simply choose the “submit a request” option from dropdown menu.

5. Choose your game client version (e.g. your region is India):

6. Your Free Fire account UID and in-game Nickname are pre-filled, you cannot change the data in these fields.

7. Choose the type of request from the dropdown list:

NOTE: Our scope of support is limited to the issues listed above. Requests for issues not listed above and/or submitted wrongly will not be entertained.

8. Then, whatever problems you are facing, write it in detail and send to Free Fire customer support team.

9. Free Fire customer service agent will definitely revert back to you and solve your issues as soon as possible.

10. And after submission of your query, you are allowed to check the updates of your query on this same site of Free Fire help center.

If you ever find any difficulty in logging in or filing any complaint then do not worry about it, just sit back and relax. It can happen because of high traffic on the website. So just keep refreshing the site again and again.

Here’s a brief guide on what to select as the type of problem:

1. Payment Issue – if you purchased an item and didn’t receive it, the price of items is showing in the wrong currency/USD, and/or you didn’t receive the Special Airdrop

2. Game Concerns – if you wish to report an Abuse Report, Event Issue or Technical Issue

  • Abuse Report (Verbal Abuse) – If you wish to report another player for Verbal Abuse
  • Event Issue (missing or unable to claim reward) – If you didn’t receive the reward despite completing the requirement
  • Event Issue (unable to access Event Page) – If you encounter a problem with any in-game event
    Technical Issue – If you are facing a technical problem

3. Negative Diamonds – if you encounter negative diamond restriction

Before submitting a request for this type of issue you may check this article first: Negative Diamonds and Refunded Transactions

  1. Hacker Report – if you wish to report a hacker, simply select “Hacker Report” and provide all the details requested in the form, take note that proof of hack is required

NOTE: To avoid delays in your requests, please ensure that you select the correct “Type of Problem” when submitting a request.

Our Ticket form will automatically ask for the required information for our Customer Service Team to assist you. Only requests with ALL the required information will be processed.

How to check my requests and replies from CS?

Tap on your Nickname and choose My Requests from dropdown list.

You will see all your requests here: 

You may tap/click on the request and check the reply from CS:

FAQ’s

How to Check Free Fire Reported Account or uid Status?

Players can check their reported uid status here. Enter the account ID that you reported to check if it has been banned. Please note that the ban list started from April 2021 and is updated on a bi-weekly basis.

Free Fire Help Center zendesk

FF customber Service official website is https://zendeskauth.ff.garena.com. Please login to your Free Fire account to raise complaint or ticket.

Free Fire help center change server

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center lost guest account

For players who lost their guest account and would like to restore it, we remind that the game data of the guest account is stored on the device itself and is not stored on our servers. If you lose your device or game data is deleted, there is no way for us to recover it.

Free Fire help center lost fb account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Free Fire help center id ban

We adopted a zero-tolerance policy, any account found guilty will be permanently suspended and is final.
While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. No appeals will be entertained.

Free Fire help center lost account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Garena free fire help center home page

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center gmail

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Free Fire help center submit request

You may send us a query here for any issues, and our professional customer service agents will get back to you as soon as possible.

Free Fire help center whatsapp number

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

I can’t log into Garena. What shall I do?

You can reset your Garena password here.
Should you encounter the following error message “Your password cannot be reset at this time”, please make sure to verify the email associated to your Garena account and try again. This can be done on your account page at account.garena.com. Alternatively, you can bind your mobile phone to your Garena account and then proceed to reset your password.

I encountered problems when topping up Garena Shells. What shall I do?

Sometimes it may take a while for Garena Shells to appear in your account. Please wait for 5 minutes, then log out from all Garena services and log in again.

I used Garena Shells to buy items, the Shells are deducted but items did not appear in my account. What shall I do?

Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.

FF Helpline Number India

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Final Words

For these kinds of informative articles follow us often and save our website for future updates. Here on this site you will get response to all your queries through new content on this site.

260 thoughts on “Free Fire Help Center (Official) | Garena FF Helpline Number India”

    • HELLO,

      TEAM FREE FIRE INDIA,

      My ID was suspended when playing the game I Haven’t Done anything wrong and I Am sure That I have followed your Rules Of conduct, and I Am sure That By mistake you Have suspended my account for no valid reason This is my humble request to free fire team to unban To my account

      Player Name :-ANGEL SANAM

      ID :- 1989734018

      Reply
    • Hello
      Dear gerena team
      May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
      My ID 2487755711.. sir please one chance. 😭😭😭😭😭😥😢😭😭😥😢😭😥😢😭😥😢😢😭😭😥😥

      Reply
  1. Hello,

    TEAM FREE FIRE INDIA

    My ID Was suspended when I was playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason,
    This is my Humble Request,
    Free Fire Team To Unban My Account.

    User name:-™LS★ᵖˢʸᶜʰᵒ
    Player ID:-897462043

    Reply
    • Hello
      Dear gerena team
      May freefrie ID Ben I Only long head config file all bundle fix Only Used For Fun 1 Didn’t know Because Of This My freefrie ID Ben I Request You My ID be unbanned and in future I will not doany such mistake 😭😭😭😭😭😭😭😭😨😞😞😞😞😞
      My ID 1589789727
      My ID Nam MR 》Rahul 》YT 《
      I am waiting
      Pisces gerena team gvu mi vncas anben
      🙏
      Pisces gerena team gvu mi 1 cas unbanned and
      I am waiting Pisces gerena team

      Reply
    • Hello garina help center Normal activity headshot hack i used it I have been suspended bekause of this my id will newer use hack again please recower my id i had inwested a lot of money ID2610693738

      Reply
  2. Dear garena team
    Sir me 2 saal se game kel raha tha per mene kabi bi free fire id me galat glitch ka use nahi Kiya per lakin ak baar mere dost ne meri id muje se lekre kon si glitch ker di muje pata nahi chalta jan mene apni id return li to bo suspended ho gayi please sir muje last chance milna chahiye
    Uid 1327714745

    Reply
  3. 😥😥😢😢 hello Garena team free fire Max meri ID suspended please meri ID unbann karo Maine Chhota mota Hak Lagaya Tha head shot hack bus funny ke liye per Mujhe yah Nahin Pata Tha Meri ID ban ho jayegi to please Van chance Jindagi Mein Aisi Galti Kabhi Nahin karunga meri ID and band karo Dobara hack Kabhi Nahin lagaunga aapko promise deta hun please ek chance aur de do😥😥😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😥😥
    X.444.Arun 1918505977

    Reply
  4. my free fire id has been suspended please help me to solve this problem I don’t use any third party app or hack please help me Im really sorry sir 😓😓😓😭😭 please unband my ID please

    MY ID 1149406130
    MY NAME MR.X
    MY LEVEL 54
    Mr.x.2002.2020@gmail.com

    Reply
  5. Dear Garena
    I am a free fire player my id is suspended please return back i am not using hack and other things
    My uid 2081

    Reply
  6. Hello,

    TEAM FREE FIRE INDIA

    My ID Was suspended when I was playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason,
    This is my Humble Request,
    Free Fire Team To Unban My Account.

    User name:-nileshm4444
    Player ID:-1445636646

    Reply
  7. My ID Was suspended when I was playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason,
    This is my Humble Request,
    Free Fire Team To Unban My Account.

    Reply
  8. Dear Garenafree fire, .
    please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 20, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANC

    My I’d 1963261922

    Reply
  9. I’d I use config file hack one time just for fun please unban my fre fire account I’d([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 20, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY

    Reply
  10. [Hello
    Team free fire
    I have not done anything wrong and i’m sure I lave followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as son as possible my character id (2258030888) my account neme (░▓BAL_KHA™࿐)
    Thanks you so much]

    Reply
  11. Hello,

    TEAM FREE FIRE INDIA,

    My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. my I’d=1018479910 account name.CHUT_@@@

    Reply
  12. Hello,

    TEAM FREE FIRE INDIA

    My ID Was suspended when I was playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason,
    This is my Humble Request,
    Free Fire Team To Unban My Account.

    User name:- ☆𐍃ᴿ ᭄♡ᵝᵒˢˢ☆
    Player ID:- 1587723088

    Reply
  13. my free fire id has been suspended please help me to solve this problem I don’t use any third party app or hack please help me Im really sorry sir 😓😓😓😭😭 please unband my ID please

    MY UID 919867880

    Reply
  14. my free fire id has been suspended please help me to solve this problem I don’t use any third party app or hack please help me Im really sorry sir 😓😓😓😭😭 please unband my ID please

    MY ID 919867880

    Reply
  15. my free fire id has been suspended please help me to solve this problem I don’t use any third party app or hack please help me Im really sorry sir 😓😓😓😭😭 please unband my ID please1918505977. 😭😭😭😭😭😭😭😥😥😥😥😩😩😩😭😭😭😭

    Reply
    • Hello, TEAM FREE FIRE INDIA, I am From Gaming&Tips Partner Program, My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- ID:-1918505977😭😭😭😩😩😥😥😭😭😩😩😭😭😭😥😭😥😭😥😭😥😭😥😭😥😥😭

      Reply
  16. Hello, TEAM FREE FIRE INDIA, I am From Gaming&Tips Partner Program, My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- ID:-1918505977😭😭😭😩😩😥😥😭😭😩😩😭😭😭😥😭😥😭😥😭😥😭😥😭😥😥😭

    Reply
  17. Jello
    Dear garena team
    My free fire id has banned my
    Mistek has small hack and skin tool and request me plzz my id was. Unsuspend me plzz my id no.2959395049 and name Prince Sallam 😭😭😭😭😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢

    Reply
  18. Hello Dear garena team, My Free Fire I’d Ban I Only Used hack Application which Is Only Used For Fun 1 Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I will not do any such mistake😭😭😭😭😭😭😭😨😞😞😞😞😞 I am waiting
    My id name ;- NP Akhilesh
    My id :-2600630712
    Gmail:- akhileshgupta1054@gmail.com

    Reply
  19. जब मैं खेल खेल रहा था तब मेरी आईडी निलंबित कर दी गई थी, मैंने कुछ भी गलत नहीं किया है और मुझे यकीन है कि मैंने आपके आचरण के नियमों का पालन किया है, और मुझे यकीन है कि गलती से आपने बिना किसी वैध कारण के मेरा खाता निलंबित कर दिया है, यह है मेरा विनम्र अनुरोध है कि मेरे खाते को बंद करने के लिए फायर टीम को मुक्त मेरी UID 2325143491 पिलिस अनबन किया जाए 🙏🙏🙏😭😭😭

    Reply
  20. Dear Garenafree fire, .₹(8.000/
    please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    “”I LOVE FREE FIRE GIVE ME A CHANCE””
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
    PLEASE UNSUSPEND MY ACCOUNT
    Uid:1662105141

    Reply
  21. Hello,

    TEAM FREE FIRE INDIA

    my id was suspended when I was playing The game I Haven’t Done Anything wrong and Am sure That I Have Followed your Rules of conduct, And I Am sure That By mistake you Have suspended my Account for No valid Reason you can check my KD headshot rate I m a normal player please check once my Account This is my Humble request to free fire team to Unban my Account…

    PLAYER Name .. PAPA002G

    ID . [protected]

    Thank you…

    Reply
  22. My Free Fire I’d Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I will not do any such mistake

    Reply
  23. Hello Dear garena team, My Free Fire I’d Ban I Only Used hack Application which Is Only Used For Fun 1 Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I will not do any such mistake😭😭😭😭😭😭😭😨😞😞😞😞😞 I am waiting
    My id name 亗『LEGEND』亗
    My id n. 2331342689
    My emel. Natishkumar54@gmail.com

    Reply
  24. Dear Garena officer,
    Sorry sir for hack use please help he 😔😔😔
    I don’t use hack , give me a chance one time . with out free fire I Wii die.
    Free fire is life . I invest 5000 rs in my I’d please sir please.😭😭

    But my free fire account is suspended because my friend is used hack in my account so I request to you please unsuspend to my account

    My free fire uid is (1647057512)
    Game name is – pagal_zerox

    Your faithful surviver
    Pagal_xerox (Subham)❤

    Reply
  25. Hello please help me
    Benim hesabım durduq yerə ban yedi lütfen yardım edin ben bu hesab ban yedi diye oyunu buraxmalı oldum lütfen yardım edin lütfen
    İd:1744502730 lütfen bakardiz lütfen

    Reply
  26. Bhai mene sirf ek bar hack use kiya uski untni bare saja bhai yar pls I invest 3000 rs give me one chance I don’t use anymore hack pls friend

    Reply
  27. Hello, TEAM FREE FIRE INDIA, I am From Gaming&Tips Partner Program, My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- ID:-1918505977😭😭😭😩😩😥😩😩😥😭😭😭😭😭😩😩😥

    Reply
  28. Team free fire
    I have not done anything wrong and i.m sure l have followed your rules of conduct and you have suspended my account for not any valid reason please back my account as soon as possible

    My character account.1159243455
    My account name. Badmash y.t

    Reply
  29. Hello, Dear Garena Free Fire

    I Lost My Facebook Account For Some Reason. I Can’t Access My Facebook Account. So I Want To Transfer My Free Fire ID From Facebook To Google Account. So Kindly Please Solve My Issue As Soon As Possible.🙏🙏🙏🙏🙏

    My Free Fire ID :- 2041840518

    My Gmail ID :- rabikrjana@gmail.com

    My Phone Number :- 8001782446

    Diamonds Purchase Rs :- 3000

    Reply
  30. Hello, Dear Garena Free Fire
    i Lost My Facebook Account For Some Reason. I Can’t
    Access My Facebook Account. So I Want To Transfer
    My Free Fire ID From Facebook To Google Account. So
    Kindly Please Solve My Issue As Soon As Possible.daea
    please FF I’d unsuspend my FF account

    My FF account I’d 453492225

    Reply
  31. Hello, Dear Garena Free Fire
    TLost My Facebook Account For Some Reason. I Can’t
    Access My Facebook Account. So I Want To Transfer
    My Free Fire ID From Facebook To Google Account. So
    Kindly Please Solve My Issue As Soon As Possible.daea
    Please FF my I’d recover account unsuspend My FF account please Garena free fire.
    Please sis …

    My FF account I’d 453492225

    Reply
  32. Dear Garaga
    I am planning freefire since 2 years
    My account has been banned without any reason as have used game booster appliances which is pre installed in my phone

    l request to review my id and once lf l found Guilty are able to punish or charge me :

    My Real Name-Ch.Vamsi
    My lngame Name-కుడవరా
    My UID -4186822126
    My phone no-6309134640
    My vv8826538@gmail.com

    Than you Sir Have A Great Day Ahead

    Reply

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