Free Fire Help Center 2024 (OFFICIAL) | Garena FF Helpline Number India

Free Fire Help Center: Free Fire is one of the mind blowing games which have made its own position in the hearts of many game lovers. It is one of the best royale battle games published by Garena for both Android and iOS. This is the most loved game so far, and also there’s a Free Fire Help Center team that is built for the purpose of resolving issues of gamers. Are you facing any problem to contact FF help center? So here we are presenting you each and every information about the Free Fire helpline number and help center in detail.

Free Fire Help Center (Official) | Garena FF Helpline Number India

What is FF Help Center? Garena Free Fire has kept this help center option that basically solves players’ problems. If any player has faced any issue, he can ask for help to the Free Fire help center and they respond within very short time.

What are the possible issues players frequently face? Many different types of problems arise while players play this game. Some are like; sometimes you want to log in to the game, but there might be some glitch. Sometimes it’s possible that you have purchased diamonds or any other stuff for the game, but you haven’t received that or may be your diamonds are less than what it was earlier. Also, due to technical error, one may not claim their reward as well. In that case they need to refresh the site once.

How to contact Free Fire help center and register a complaint?

Many players are having various problems regarding Garena Free Fire game as many of them are complaining about their issues while trying to log in. Also, some lost their game accounts which were linked with Facebook where they invested their money to buy game stuff like diamonds etc. So these sort of doubts need to be answered with clarification and thus we game enthusiasts need the contact details of Garena Free Fire help center.

How to Submit a Request?

We have updated our Customer Service website with new functions that will help easier track your requests. To be able to submit a request you will need to login to your Free Fire game account first.

Follow the detailed step-by step process mentioned below to reach the FF help center:

1. Firstly visit the official website of Garena Free Fire help center (FF Customer Service website) i.e., zendeskauth.ff.garena.com.

2. If you open Customer Service website in-game, you will be autologin to website. If you use other browser (e.g. Google Chrome), you need to tap on SIGN IN and choose login option. There you have to log in to your Free Fire account through Facebook, Google, Vk, Apple and Twitter etc.

NOTE: Only players linked accounts will be able to submit requests. If you use a guest account we recommend you to link it to one of the available options (link to FB, VK, Google, Huawei, Apple or Twitter).

3. There are a set of FAQs. So you can simply find out the answer to your doubts from the FAQs stated there.

4. If you don’t find any satisfactory answer to your question, then you can tap on the arrow just beside your name on the screen. A list will appear and from there you just simply choose the “submit a request” option from dropdown menu.

5. Choose your game client version (e.g. your region is India):

6. Your Free Fire account UID and in-game Nickname are pre-filled, you cannot change the data in these fields.

7. Choose the type of request from the dropdown list:

NOTE: Our scope of support is limited to the issues listed above. Requests for issues not listed above and/or submitted wrongly will not be entertained.

8. Then, whatever problems you are facing, write it in detail and send to Free Fire customer support team.

9. Free Fire customer service agent will definitely revert back to you and solve your issues as soon as possible.

10. And after submission of your query, you are allowed to check the updates of your query on this same site of Free Fire help center.

If you ever find any difficulty in logging in or filing any complaint then do not worry about it, just sit back and relax. It can happen because of high traffic on the website. So just keep refreshing the site again and again.

Here’s a brief guide on what to select as the type of problem:

1. Payment Issue – if you purchased an item and didn’t receive it, the price of items is showing in the wrong currency/USD, and/or you didn’t receive the Special Airdrop

2. Game Concerns – if you wish to report an Abuse Report, Event Issue or Technical Issue

  • Abuse Report (Verbal Abuse) – If you wish to report another player for Verbal Abuse
  • Event Issue (missing or unable to claim reward) – If you didn’t receive the reward despite completing the requirement
  • Event Issue (unable to access Event Page) – If you encounter a problem with any in-game event
    Technical Issue – If you are facing a technical problem

3. Negative Diamonds – if you encounter negative diamond restriction

Before submitting a request for this type of issue you may check this article first: Negative Diamonds and Refunded Transactions

  1. Hacker Report – if you wish to report a hacker, simply select “Hacker Report” and provide all the details requested in the form, take note that proof of hack is required

NOTE: To avoid delays in your requests, please ensure that you select the correct “Type of Problem” when submitting a request.

Our Ticket form will automatically ask for the required information for our Customer Service Team to assist you. Only requests with ALL the required information will be processed.

How to check my requests and replies from CS?

Tap on your Nickname and choose My Requests from dropdown list.

You will see all your requests here: 

You may tap/click on the request and check the reply from CS:

FAQ’s

How to Check Free Fire Reported Account or uid Status?

Players can check their reported uid status here. Enter the account ID that you reported to check if it has been banned. Please note that the ban list started from April 2021 and is updated on a bi-weekly basis.

Free Fire Help Center zendesk

FF customber Service official website is https://zendeskauth.ff.garena.com. Please login to your Free Fire account to raise complaint or ticket.

Free Fire help center change server

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center lost guest account

For players who lost their guest account and would like to restore it, we remind that the game data of the guest account is stored on the device itself and is not stored on our servers. If you lose your device or game data is deleted, there is no way for us to recover it.

Free Fire help center lost fb account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Free Fire help center id ban

We adopted a zero-tolerance policy, any account found guilty will be permanently suspended and is final.
While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. No appeals will be entertained.

Free Fire help center lost account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Garena free fire help center home page

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center gmail

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Free Fire help center submit request

You may send us a query here for any issues, and our professional customer service agents will get back to you as soon as possible.

Free Fire help center whatsapp number

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

I can’t log into Garena. What shall I do?

You can reset your Garena password here.
Should you encounter the following error message “Your password cannot be reset at this time”, please make sure to verify the email associated to your Garena account and try again. This can be done on your account page at account.garena.com. Alternatively, you can bind your mobile phone to your Garena account and then proceed to reset your password.

I encountered problems when topping up Garena Shells. What shall I do?

Sometimes it may take a while for Garena Shells to appear in your account. Please wait for 5 minutes, then log out from all Garena services and log in again.

I used Garena Shells to buy items, the Shells are deducted but items did not appear in my account. What shall I do?

Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.

FF Helpline Number India

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Final Words

For these kinds of informative articles follow us often and save our website for future updates. Here on this site you will get response to all your queries through new content on this site.

425 thoughts on “Free Fire Help Center 2024 (OFFICIAL) | Garena FF Helpline Number India”

    • Hello dear garena team
      Free fire I’d ban only used normal
      He’d sot application which is only used for fun didn’t know because of
      This my free fire I’d ban reguest you
      My I’d be unbarned an future will not
      do any such mistake 🙄🙄🙄😔😃😢😢😄😄😃

      I am waiting……😔

      Reply
      • Thave not done anything wrong and Im sure l
        have followed yout rules of conduct and you
        have Suspended my account for not any valid
        reasonplease back my account as soon as
        possibie shbanaarwin
        UID:4007147169. Please Garima please 🙏🙏🙏🙏🙏🙏🙏🙏 Earl2k510 UID: 6767130002. Call my 9871918420

        Reply
        • Hii garena Free fire Max
          My account has been suspended. Please give me one chance. Please give me for my account
          Game uid 6448511621
          My friend are use this hack for my account.
          Hack name – OB 37 INJECTOR
          Give me my account please.

          Reply
      • Hello

        Dear garena team,

        My Free Fire I’d Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I
        will not do any such mistake 😞😞😞😣😣😣😩😩😫😫😫
        My uid843214489 name WF vincenzo
        I am waiting…..

        Reply
      • My lD Was sUspended When l WasPlayiag TheGame. I Haven’tDone Anything Wrong And l Am Sure That Have Followed Your Rules Of Conduct. And Am Snre That By Mistake You Have Snspended My Acconut For No Valid Reason.yon can check my KD.Headshot Rate l”m A Normal Player.Please Check Once My Acconut. This ls My Humble Request to Free Fire Team To Unsuspend My Accunt.Thank You..

        Reply
    • Dear Garena,
      I am playing Free Fire since last 2 years.
      My Account has been suspended without any reason, as I have used game booster application which is Pre – installed in my phone.I request to review my I’d once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID – [[protected]]
      ID LEVEL – 64
      Have a great day ahead.

      [Help me]——-THANK YOU—-

      Reply
      • Hello sir Dear Garenafree fire, .
        please unban my I’d I use lncotr Ninja panlpahack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
        “”I LOVE FREE FIRE GIVE ME A CHANCE””
        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY

        Reply
    • Hello garena free fire Google ki id Ho usko Facebook mein transfer karna hai meri Google ki id hai mujhe top up kaise maar sakte hain Facebook ki id ho to top up Maru

      Reply
  1. Hello garena free fire Google ki id Ho usko Facebook mein transfer karna hai meri Google ki id hai mujhe top up kaise maar sakte hain Facebook ki id ho to top up Maru
    🙏🙏🙏🙏 Please

    Reply
  2. Please free fire 😔😔😔😔I,d un ban paIeas sir no use hack sir please ID undan😥😥😥😥😥😶😭😭😭😭😭😭😭😭😭😭😭😭😭☹️☹️☹️

    Reply
  3. Hello

    Dear Greana Free Fire

    sir i accept my mistake i used auto headshot confining file in my id and i am ashamed of my mistake i promise you i will never do such thing in life 🥺🥺🥺🥺🥺

    I hope you will give me a chance to rectify my mistake 😓😓😓😓😓

    I will be grateful if you give me one to correct my mistake.

    My uid 1159777576

    In-game name ᙭ᴛㅤᎪɴɢᴇʟㅤ亗

    My Email address rkhan29873@gmail.com

    Thanks Greana Free Fire Team

    Reply
  4. sir i accept my mistake i used glitch file confining file in my id and i am ashamed of my mistake i promise you i will never do such thing in life
    My ID name AK HERO 007 1
    My ID number 806601872

    Reply
  5. sir i accept my mistake i used glitch file confining file in my id and i am ashamed of my mistake i promise you i will never do such thing in life
    My ID name AK HERO 007 2
    My ID number 1972732944

    Reply
  6. My ld is Sunpended i Had Hecked My id By
    Mstake But Now iHave Removed im Sory
    Please Forgve Me i Diint Know Please
    Unban My d Please
    Thank You
    game name FFMAMU
    game UID 1104081754

    Reply
  7. sir i accept my mistake i used glitch file confining file in my id and i am ashamed of my mistake i promise you i will never do such thing in life
    Game name LEGEND HER
    Game id 3551335579

    Reply
  8. Hello

    Dear Greana Free Fire

    sir i accept my mistake i used auto headshot confining file in my id and i am ashamed of my mistake i promise you i will never do such thing in life 🥺🥺🥺🥺🥺

    I hope you will give me a chance to rectify my mistake 😓😓😓😓😓

    I will be grateful if you give me one to correct my mistake.
    Game Name LEGEND HER
    Game UID 3551335579

    Reply
    • Dear FF support team,

      Please check my request in seriously. My FF ID of my hobby has been SUSPENDED for some reason or due to some unknown mistake. The rest is banned. I don’t understand what to do or not to do. Please return my hobby id for which I am willing to give my life. Please, if you are a robot, I am applying for FF employee to manually review my appeal.

      My GAME ID:- 152431669

      Reply
  9. Hello garena i am a free fire max player just for fun i used config file in my account and my ff max id is banned or suspended I promise you garena i dont use this type of files in future i am promising you please garena unban or unsuspend my id it is banned from 4 to 5 months please garena unsuspend my id when you returned my id i cant use any type of hack config and injectors this is my request please garena unban my I’d
    In game uid :3459913541
    In game name : B²K LEGENDS
    please garena unsuspend my I’d
    Thank you…

    Reply
    • Hello
      Garena teem
      Pls I am free fire mex player onli skin tool pro uj 2day pls open the my account 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭pls id in game :2979370870
      🤕🤕🤕🤕🤕🤕pls in game name: king

      Reply
  10. Please given me I’d I am not use app please give me 1 chance please😢😭😭😭😭😭😭😭😭😭😢😭😭😭😭😭😭😭😭😭😭😭😭😭 uid 2779938009

    Reply
  11. Hello garena i am a free fire max player just for fun i used NS tool2.0 in my account and my ff max id suspended I promise you garena i dont use this type of files in future i am promising you please garena unban or unsuspend my id it is banned from please garena unsuspend my id when you returned my id i cant use any type of hack config and injectors this is my request please garena unban my I’d
    In game uid :2372953172
    In game name : DZ Hero N❤️M
    please garena unsuspend my I’d
    Thank you…
    I’m waiting for you…
    😩😩😩😩😩😩😩
    Reply

    Reply
  12. free fire iD .2046101313. suspended account please recover sir. …iD. level. 64. iD Name Monster. Please sir recover. 😭😭

    Reply
  13. Hello sir please receive it my account I don’t know but my account is suspend please receive my ID and please I am the best player of free fire please first time and last time receive my ID please answers for my ID please sir my friend is suspended my ID my permission ke bagair please received my ID please please first time and lasting received my ID please sir please please bade bhaiya please id 1361520487

    Reply
    • Please sir ji 😭😭😭😭😭😭😭😭😭😭😭😭😭😭 a receive my ID please 😭😭😭😭😭😭😭😭😭😭😭 first time and last time please receive my ID and UN suspended my ID 😭😭😭😭😭😭😭😭😭😭😭😭😭1361520587😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 this is my ID number 1361520487 please first time and last time receive my id please receive my account please please answer spend my id I am best player of free fire my life line is free fire Max please UN suspend my ID please receive my ID please sir please first time and last time please my life line is free fire Max and free fire please receive my ID please please sir please please last time in first time please sir please receive my ID please

      Reply
  14. Hi Garena Team

    My ID Was suspended When I Was Playing The Game,
    T Haven’t Done Anything Wrong And

    TAm Sure That I Have Followed Your Rules Of

    Conduct,And I Am Sure That By Mistake You

    Have Suspended My Account For No Valid Reason,
    Please check the account once again manually
    This is my Humble Request to Free Fire Team To
    Unban Player
    UID:2748612332

    Reply
  15. My ID was suspended when I was playing the free fire
    game I have not done anything wrong and against
    your rules. I am sure that I have followed your rules
    of conduct and I am sure that by mistake you have
    suspended my account for no valid reason
    .Please review my account and unburn my ID

    Player name:❌✰शरीफ आदमी ✰❌

    Player UID:2748612332

    PLEASE REVIEW MY ACCOUNT AGAIN AND AGAIN

    MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE

    FIRE INDIA

    THANKING YOU

    Reply
  16. हां मैं यह बात पहले ही कह चुका हूं पर मुझे परेशानी हो रही है मेरे दोस्त मुझे जला रहे हैं इसलिए तुम जल्दी करो

    Reply
  17. Hello team free fire my free fire I’d isn’t opening some days i think there are any technical issues and i do not top up any amount on my ff id my free fire 584309713 please review once and solved the problem thank you

    Reply
  18. Sir Pless my acound unband my acound my ID 1130373121pless sir it’s is my every thing Pless halpme idont use hack my acound name is january²9pleas sir ined my acound

    Reply
  19. Hello

    Dear garena team,

    My Free Fire I’d Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I
    will not do any such mistake 😞😞😞😣😣😣😩😩😫😫😫
    My uid994053904name WF vincenzo
    I am waiting…..

    Reply
  20. Dear garena team,

    My Free Fire I’d Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn’t Know Because Of This My Free Fire I’d Ban I Request You My I’d be unbanned and in future I
    will not do any such mistake 😞😞😞😣😣😣😩😩😫😫😫
    My uid-2367355440

    Reply
  21. I am playing Free Fire since last 2 years.
    My Account has been suspended without any reason, as I have used game booster application which is Pre – installed in my phone.I request to review my I’d once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID Nx RATTLER level 67
    I want id back please
    [Help me]——-

    Reply
  22. My ID Was Suspended When I Was Playing The Game, I
    Haven’t Done Anything Wrong And I AmSure That I Have
    Followed Your Rules Of Conduct, And I Am Sure That By
    Mistake You Have Suspended My Account For No Valid

    Reason

    my l’d details

    Player name-हत्यारा

    Player uid-1531594992

    Please review my account again and Unban my I’d. This is
    my humble request.

    Thank you .

    Reply
  23. Free Fire I’d Ban Request You My I’d unbanned and in future I
    will not do any such mistake please sar 😞😞😞😣😣😣😩😩😫😫😫
    My uid-1669592958

    Reply
  24. hello team free fire
    My ld is Sunpended i Had Hecked My id By
    Mstake But Now iHave Removed im Sory
    Please Forgve Me i Diint Know Please
    Unban My d Please
    Thank You
    ld 1104081754
    game name FFMAMU

    Reply
  25. Hi please Garena my id hack please meri ID mujhe lauta do please mera id hack ho gaya hai aur kisi bande ne mujhe Mera id hack kar liya hai number password Facebook ka sab change kar diya hai UID 1484383258 ff id😭😭😭😭😭

    Reply

Leave a Comment