Free Fire Help Center 2024 (OFFICIAL) | Garena FF Helpline Number India

Free Fire Help Center: Free Fire is one of the mind blowing games which have made its own position in the hearts of many game lovers. It is one of the best royale battle games published by Garena for both Android and iOS. This is the most loved game so far, and also there’s a Free Fire Help Center team that is built for the purpose of resolving issues of gamers. Are you facing any problem to contact FF help center? So here we are presenting you each and every information about the Free Fire helpline number and help center in detail.

Free Fire Help Center (Official) | Garena FF Helpline Number India

What is FF Help Center? Garena Free Fire has kept this help center option that basically solves players’ problems. If any player has faced any issue, he can ask for help to the Free Fire help center and they respond within very short time.

What are the possible issues players frequently face? Many different types of problems arise while players play this game. Some are like; sometimes you want to log in to the game, but there might be some glitch. Sometimes it’s possible that you have purchased diamonds or any other stuff for the game, but you haven’t received that or may be your diamonds are less than what it was earlier. Also, due to technical error, one may not claim their reward as well. In that case they need to refresh the site once.

How to contact Free Fire help center and register a complaint?

Many players are having various problems regarding Garena Free Fire game as many of them are complaining about their issues while trying to log in. Also, some lost their game accounts which were linked with Facebook where they invested their money to buy game stuff like diamonds etc. So these sort of doubts need to be answered with clarification and thus we game enthusiasts need the contact details of Garena Free Fire help center.

How to Submit a Request?

We have updated our Customer Service website with new functions that will help easier track your requests. To be able to submit a request you will need to login to your Free Fire game account first.

Follow the detailed step-by step process mentioned below to reach the FF help center:

1. Firstly visit the official website of Garena Free Fire help center (FF Customer Service website) i.e., zendeskauth.ff.garena.com.

2. If you open Customer Service website in-game, you will be autologin to website. If you use other browser (e.g. Google Chrome), you need to tap on SIGN IN and choose login option. There you have to log in to your Free Fire account through Facebook, Google, Vk, Apple and Twitter etc.

NOTE: Only players linked accounts will be able to submit requests. If you use a guest account we recommend you to link it to one of the available options (link to FB, VK, Google, Huawei, Apple or Twitter).

3. There are a set of FAQs. So you can simply find out the answer to your doubts from the FAQs stated there.

4. If you don’t find any satisfactory answer to your question, then you can tap on the arrow just beside your name on the screen. A list will appear and from there you just simply choose the “submit a request” option from dropdown menu.

5. Choose your game client version (e.g. your region is India):

6. Your Free Fire account UID and in-game Nickname are pre-filled, you cannot change the data in these fields.

7. Choose the type of request from the dropdown list:

NOTE: Our scope of support is limited to the issues listed above. Requests for issues not listed above and/or submitted wrongly will not be entertained.

8. Then, whatever problems you are facing, write it in detail and send to Free Fire customer support team.

9. Free Fire customer service agent will definitely revert back to you and solve your issues as soon as possible.

10. And after submission of your query, you are allowed to check the updates of your query on this same site of Free Fire help center.

If you ever find any difficulty in logging in or filing any complaint then do not worry about it, just sit back and relax. It can happen because of high traffic on the website. So just keep refreshing the site again and again.

Here’s a brief guide on what to select as the type of problem:

1. Payment Issue – if you purchased an item and didn’t receive it, the price of items is showing in the wrong currency/USD, and/or you didn’t receive the Special Airdrop

2. Game Concerns – if you wish to report an Abuse Report, Event Issue or Technical Issue

  • Abuse Report (Verbal Abuse) – If you wish to report another player for Verbal Abuse
  • Event Issue (missing or unable to claim reward) – If you didn’t receive the reward despite completing the requirement
  • Event Issue (unable to access Event Page) – If you encounter a problem with any in-game event
    Technical Issue – If you are facing a technical problem

3. Negative Diamonds – if you encounter negative diamond restriction

Before submitting a request for this type of issue you may check this article first: Negative Diamonds and Refunded Transactions

  1. Hacker Report – if you wish to report a hacker, simply select “Hacker Report” and provide all the details requested in the form, take note that proof of hack is required

NOTE: To avoid delays in your requests, please ensure that you select the correct “Type of Problem” when submitting a request.

Our Ticket form will automatically ask for the required information for our Customer Service Team to assist you. Only requests with ALL the required information will be processed.

How to check my requests and replies from CS?

Tap on your Nickname and choose My Requests from dropdown list.

You will see all your requests here: 

You may tap/click on the request and check the reply from CS:

FAQ’s

How to Check Free Fire Reported Account or uid Status?

Players can check their reported uid status here. Enter the account ID that you reported to check if it has been banned. Please note that the ban list started from April 2021 and is updated on a bi-weekly basis.

Free Fire Help Center zendesk

FF customber Service official website is https://zendeskauth.ff.garena.com. Please login to your Free Fire account to raise complaint or ticket.

Free Fire help center change server

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center lost guest account

For players who lost their guest account and would like to restore it, we remind that the game data of the guest account is stored on the device itself and is not stored on our servers. If you lose your device or game data is deleted, there is no way for us to recover it.

Free Fire help center lost fb account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Free Fire help center id ban

We adopted a zero-tolerance policy, anyย account found guilty will be permanently suspended and is final.
While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. No appeals will be entertained.

Free Fire help center lost account

Lost Login Account (FB, VK, Gmail and/or Twitter), check here

Garena free fire help center home page

FF customber Service official website is https://zendeskauth.ff.garena.com

Free Fire help center gmail

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Free Fire help center submit request

You may send us a query here for any issues, and our professional customer service agents will get back to you as soon as possible.

Free Fire help center whatsapp number

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

I canโ€™t log into Garena. What shall I do?

You can reset your Garena password here.
Should you encounter the following error message “Your password cannot be reset at this time”, please make sure to verify the email associated to your Garena account and try again. This can be done on your account page at account.garena.com. Alternatively, you can bind your mobile phone to your Garena account and then proceed to reset your password.

I encountered problems when topping up Garena Shells. What shall I do?

Sometimes it may take a while for Garena Shells to appear in your account. Please wait for 5 minutes, then log out from all Garena services and log in again.

I used Garena Shells to buy items, the Shells are deducted but items did not appear in my account. What shall I do?

Sometimes it may take a while for the transaction to fully complete. Please wait for 5 minutes, then log out from all Garena services and log in again.

FF Helpline Number India

The Garena customer service system has been updated. Please head to the following links for checking previous ticket history: https://www.garena.sg/support/ticket

Final Words

For these kinds of informative articles follow us often and save our website for future updates. Here on this site you will get response to all your queries through new content on this site.

426 thoughts on “Free Fire Help Center 2024 (OFFICIAL) | Garena FF Helpline Number India”

    • HELLO TEAM FREE FIRE MAX

      myID was suspended when I was playing the free fire
      game I have not done anything wrong and against
      your rules. I am sure that I have followed your rules
      of conduct and I am sure that by mistake you have
      suspended my account for no valid reason
      Please review my account and unburn my ID-5340761570
      Player name – แดพแดฌแดณแดฌแดธแดน40เฟ
      Player UID -5340761570
      PLEASE REVIEW MY ACCOUNT AGAIN AND AGAIN
      MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE
      FIRE INDIA
      THANKING YOU

      Reply
  1. Please help me my I’d banded please help me you give my I’d please ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ my calling number 8357994143 please my I’d unban my I’d – 4709999654 please i am not will be futursuch mistake๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

    Iam waiting

    Reply
  2. Hlo Garena, My account was suddenly banned in one case and this is the account I have been playing with for years. I apologize greatly if there has been any kind of hacking on my part. So I request you to recover my account as soon as possible. My ID is your I’d.724620827 Iam waiting for your reply. Thank you

    Reply
  3. TEAM FREE FIRE INDIA

    my id was suspended when I was playing The game I Haven’t Done Anything wrong and Am sure That I Have Followed your Rules of conduct, And I Am sure That By mistake you Have suspended my Account for No valid Reason you can check my KD headshot rate I m a normal player please check once my Account This is my Humble request to free fire team to Unban my Account…๐Ÿ™๐Ÿ™

    Reply
  4. My I’d was bandad please give back my account 1787775093๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™

    Reply
  5. Hey Garena free fire team support
    My account is suspended because by mistake I use FF tool on my account , it’s fast time suspend my free fire account
    So please unsuspend my account
    I spent lots of money on my account and I promise I never use any third party app and hack in my future.
    I am playing with more than 3 years free fire game
    Please kindly unband my account
    My UID – 1924150016
    In game Name -IndSaddam
    Level -76
    Like -20000+
    Country – INDIA
    Thank you Garena free fire team support
    Please kindly recover my account
    My UID -1924150016
    My humble request to you
    Please unband my account
    Thank you Garena free fire team support

    Reply
  6. Hello Garena free fire team support
    My account is suspended because by mistake I use FF tool on my account , it’s fast time suspend my free fire account
    So please unsuspend my account
    I spent lots of money on my account and I promise I never use any third party app and hack in my future.
    I am playing with more than 3 years free fire game
    Please kindly unband my account
    My UID – 1924150016
    In game Name -IndSaddam
    Level -76
    Like -20000+
    Country – INDIA
    Thank you Garena free fire team support
    Please kindly recover my account
    My UID -1924150016
    My humble request to you
    Please unband my account
    Thank you Garena free fire team support

    Reply
  7. Hello, Team Garena. My Free Fire ID has been banned 1 Month ago.

    I have followed all the terms and conditions of Garena Free Fire. I have used FF tool by mistake in this id ” I given access to my id to anyone, yet my id has been banned, which I am very sad about.
    Please kindly recover my account
    My free fire I’d – [1612257806]
    Please recheck my id as I have not used any kind of hack or illegal act with this id.
    My UID= [1612257806]
    In game Name- MIR UMAR
    Country – INDIA
    Hope you will check my id again and unban my id asap. Thank you

    Reply
  8. My Iโ€™d was bandad please give back my account 2316752113๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™

    Reply

    Reply
  9. Plis Meri id unbanned kar do 2saal ho gaya plis garena may apni id bhot bhot jada Miss kar reha hu please garena our may apna id me hak nhi lagya tha mera friend mera se id mang kar bola ak costume khelu ga ab wo hack lagya ga mujhe ya nhi pata tha our may na kabhi hack us nhi kiya plis meri id unbanned kar do 2 sal me may apni id roj miss kiya hu bhot sari application par gaya bhot kuch kiya but koi Ripley nhi aya to plis meri request hai ki id waps kar do ๐Ÿ™ my UID 1168398067 vinati karta hai ๐Ÿฅบ๐Ÿ™๐Ÿ™

    Reply
  10. Hello, Team Garena. My Free Fire ID has been banned 1 Month ago.

    I have followed all the terms and conditions of Garena Free Fire. I have used FF tool by mistake in this id โ€ I given access to my id to anyone, yet my id has been banned, which I am very sad about.
    Please kindly recover my account
    My free fire Iโ€™d โ€“ [4224175203]
    Please recheck my id as I have not used any kind of hack or illegal act with this id.
    My UID= [4224175203]
    In game Name-deva.kale
    Country โ€“ INDIA
    Hope you will check my id again and unban my id asap. Thank you

    Reply
  11. Come back Bangladesh server my id
    My game id name.. โ“‹โ–ส™แด€แด…โ“ˆสœแด€สœเฟโš 
    My game uid… 3586228659
    My game id lavel. . 57
    Diamond. 4

    Reply
  12. Hello dear garena team my free fire I’d been hack use
    Sorry for garena team please my account
    on suspended my u I’d 2363466936
    my account nem odia Toka please I’d recovery ๐Ÿ˜๐Ÿ˜”

    Reply
  13. Hello
    TEAM FREE FIRE
    I have not done anything wrong and i’m sure I have followed your rules of conduct and you have
    Suspended my account for not any valid reason please back my account as soon as possible
    my charecter id. (1621639265)
    my account name.( Nitshbhay )
    Thank you so much

    Reply
  14. Dear garena team
    I am a free fire player. I am 13+years old
    And have been playing free fire for two
    And a half years. But the gameplay i used to
    Play with free fire id has now been suspended.
    My free fire id was created with a facebook
    Account.
    But without my permission a hacker hacked my
    Facebook id then logged in free fire and used
    Hack maybe thatโ€™s why my free fire iโ€™d has been
    Suspended
    My sincere request to you. Garena team.
    Please unsupended my free fire iโ€™d
    My free fire id: 5340761570
    Game name:แดพแดฌแดณแดฌแดธแดน40
    Plese garena team give me one chance.Plese do unsupend my account or iโ€™d.5340761570
    Thank you garena teamโค๏ธ

    Reply
  15. Hello
    TEAM FREE FIRE
    I have not done anything wrong and i’m sure I have followed your rules of conduct and you have
    Suspended my account for not any va please back my account as soon as possible
    my charecter id. (1621639265)
    my account name.( Nitshbhay )
    Thank you so much

    Reply
  16. Dear garena team
    I am a free fire player. I am 18+ year old
    And have been playing free fire for two
    And a half years. But the gameplay i used to
    Play with free fire id has now been suspended.
    My free fire id was created with a facebook
    Account.
    But without my permission a hacker hacked my
    Facebook id then logged in free fire and used
    Hack maybe thatโ€™s why my free fire iโ€™d has been
    Suspended
    My sincere request to you. Garena team.
    Please unsupended my free fire iโ€™d
    My free fire id: 1621639265
    Game name: Nitshbhay
    Plese garena team give me one chance.Plese do unsupend my account or iโ€™d. 1621639265
    Thank you garena teamโค๏ธ

    Reply
  17. Maine meri ID mein hai heck yuch kiya tha aur ID 66 level ki thi ek bar unbhan kar do FIR nahin karunga ek use ๐Ÿ™๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿ™๐Ÿ™๐Ÿ™

    Reply
  18. Hi please garena my I’d hack please mari ID mujhe lauta do please mere I’d hack ho gayi hai aur kisi bande ne mera I’d hack kar liya hai number password Facebook ka sab change kar Diya hai UID 1795789600 ff name FFเฟโ“€โ’พโ“ƒโ’ผเฟ)๏ผ 

    Reply
    • Suspand account ko
      Un suspand
      Kardo please ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ˜ญ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ˜ข๐Ÿ˜ข๐Ÿ˜ข๐Ÿ˜ข๐Ÿ˜ข Aur mara I’d huh ha
      Plese garena plese

      Reply
  19. Hello Garena free fire team support
    My account is suspended because by mistake I use FF tool on my account , itโ€™s fast time suspend my free fire account
    So please unsuspend my account
    I spent lots of money on my account and I promise I never use any third party app and hack in my future.
    I am playing with more than 3 years free fire game
    Please kindly unband my account
    My UID โ€“ 1094966302

    In game Name -IndSaddam
    Level -73
    Like -20000+
    Country โ€“ INDIA
    Thank you Garena free fire team support

    Reply
  20. Hello Garena free fire team support
    My account is suspended because
    by mistake I use on my
    account, it’s fast time suspend my
    free fire account
    So please unsuspend my account
    I spent lots of money on my account
    and I promise I never use any third
    party app and hack in my future.
    l am playing with more than 1 years
    free fire game
    Please kindly unband my account
    My UID – 2529957714
    In game Name -เคฆเฅ‡เคธเฅ€ เค›เฅ‹เคฐเคพ

    Country – INDIA
    Thank you Garena free fire team
    support

    Reply
  21. Hello Team Free Fire India, I have not done anything wrong in my account. Even if you check my ID. Please recover my ID. My ID has been closed. I didn’t do any mistake. I am ready to give complete evidence. please check my id and return thank you
    โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”-

    MADE A MISTAKE:-

    Hello Team Free Fire India, there is a request from you. My ID has been suspended. I had made a small mistake. Please recover my ID. I will not make any mistake in future. If you do then suspend my ID permanently, please give me one more chance, thank you.

    UID 541785112
    Nickname ilove you

    Reply
  22. FREE FIRE ID BAN APPEAL DESCRIPTION !!

    Dear Free Fire Customer Support,

    I hope this message finds you well. I am writing to appeal for the unbanning of my Free Fire ID, which has recently been suspended. I understand that there are rules and guidelines in place to ensure fair play and a positive gaming experience for all players. However, I believe that my account was banned in error, and I would like to provide some context and request a review of my case.

    I have been a loyal player of Free Fire for [duration], and I have always adhered to the terms of service and community guidelines. I take pride in playing the game fairly and have never engaged in any form of cheating, hacking, or unethical behavior. Therefore, I was shocked to discover that my account had been banned.

    Upon receiving the ban notification, I immediately reached out to customer support and provided all the necessary information requested to investigate the issue further. I have also taken the time to review the terms of service once again to ensure that I have not inadvertently violated any rules.

    I believe that there may have been a misunderstanding or a mistake that led to my account being banned. I respectfully request a thorough review of my case and urge you to reconsider the ban on my Free Fire ID. I am more than willing to cooperate fully with any additional investigations or provide any further information that may be required to resolve this matter.

    Free Fire is not just a game for me; it is a community where I have made friends and spent countless hours enjoying the gameplay. Losing access to my account has been disheartening, and I sincerely hope for a positive resolution to this issue.

    Thank you for taking the time to consider my appeal. I look forward to your response and the opportunity to continue playing Free Fire.

    Best regards,

    [Your Name]PBNAVJOT
    [Your Free Fire ID]1435751038
    [ID Ban- Date / Month /1 Year]

    Reply

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